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Application Services

The world we know is evolving everyday. Organisations are required to grow and adapt accordingly to changing technological advances in their respective fields. Applications have become increasingly important to the cycle of an organization with regards to the dependency of the business on its various uses of these applications. For instance, applications are used to manage inventory, process analytics, maintain staff/client records and coordinate general administrative functions. As technology advances, applications also advance which essentially means the most successful enterprises need to keep abreast with changes and stay one step ahead all the time. Also, due to the demand of sophisticated applications in todays market, it is essential to adopt robust, flexible and easy to use applications that feel like a perfect fit to the enterprise and most importantly promote agility to allow the organisation to quickly respond to inevitable change.

 

What we offer

At UnoTelos, we pride ourselves with the distinction of being able to offer services and solutions in a very competitive marketplace to all aspects of industries spanning Financial institutions, Government institutions, Telecommunications, Aerospace, Automobile, Retail, Media, Healthcare, Energy and a lot of other industries. We endeavour to always increase the company's edge in the ever changing market and arming them with tools and applications to leverage them one step above their competition irrespective of any technological advancements or business climate changes. All our application services are built to adapt to changes and they will always remain flexible and easy to use as required.

  • On Device Client
  • Session Insights
  • Customer Experience
Our solution is built on a highly distributed network of lightweight, intelligent software clients. These software clients run in the background on data enabled devices such as laptops, tablets and smartphones and gather information on the data, voice and coverage experience of the user. Performance metrics can be measured passively or actively when requested, while a central server administers clients and manages collection and analysis of the performance measurements

With immediate access to the customer‘s mobile performance history, Customer Service Representatives have a single screen with a breadth of information – including device change history, radio and IP performance records by location and service test measurements – to resolve the issue on the first phone call.

Our cloud reporting allows Network Engineers and Marketing staff to aggregate KPIs per customer, group of customers or devices across technologies, networks, operators and borders.

  1. Video Conferencing

    Video as a Service is a fully managed visual communication solution complete with high capacity low latency connectivity from UnoTelos’s High Definition next–generation network. It includes installation, set up and a range of support services. READ MORE 

  2. TBA

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  3. TBA

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