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Business Analytics & Information Management

Business analytics is the practice of iterative, methodical exploration of an organisation’s data with emphasis on statistical analysis. Business analytics is used by companies committed to data-driven decision making. Business analytics is used to gain insights that inform business decisions and can be used to automate and optimize business processes. Data-driven companies treat their data as a corporate asset and leverage it for competitive advantage. 

What we offer

At UnoTelos, we engage with customers to holistically examine their business needs. We offer several means of obtaining business insights either within the enterprise or across the customer base dependent on the needs of the business. We are able to offer analytics aggregated in real time from customer devices and the business enterprise network. Our Cloud reporting services also allow Network Engineers and Marketing staff to aggregate KPIs per customer, group of customers or devices across technologies, networks, operators and borders.

  • On Device Client
  • Session Insights
  • Customer Experience
Our solution is built on a highly distributed network of lightweight, intelligent software clients. These software clients run in the background on data enabled devices such as laptops, tablets and smartphones and gather information on the data, voice and coverage experience of the user. Performance metrics can be measured passively or actively when requested, while a central server administers clients and manages collection and analysis of the performance measurements

With immediate access to the customer‘s mobile performance history, Customer Service Representatives have a single screen with a breadth of information – including device change history, radio and IP performance records by location and service test measurements – to resolve the issue on the first phone call.

Our cloud reporting allows Network Engineers and Marketing staff to aggregate KPIs per customer, group of customers or devices across technologies, networks, operators and borders.

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