The Four Seasons Hotel Madrid invested in a robust and scalable multi-service networking solution to provide high-quality Wi-Fi connectivity to the guests and connect securely and reliably the multiple hotel IT systems. The incredible Four Seasons hotel chain is the right choice for guests who are looking for an elegant, memorable and luxurious stay. The group opened a hotel last year in Madrid, that includes all the characteristic details of the luxury brand and a special connection with history thanks to its architectural details. We are delighted to have been selected to implement, maintain and manage the multi-service hotel managed network and the Wi-Fi infrastructure in a hotel as incredible as Four Seasons Hotel Madrid.

High-End Managed Network Project

The project was designed according to the Four Seasons Network standards, in collaboration with THE HIDI GROUP and provides comprehensive Wi-Fi coverage for the 200 hotel rooms, public areas and spaces dedicated to events.

For the project, Nonius partnered with Ruckus for the Wi-Fi infrastructure, installing an impressive number of 633 high-density access points to connect a large number of devices connected to the network. Aruba’s switchings were implemented, ensuring fast and reliable Internet access throughout the hotel.

24/7 Specialized Support

Nonius’ in-house specialised NOC (Network Operation Center) provides 24x7x365 proactive technical support and local support on-demand to the solution. The service level agreement (SLA) complies with Four Seasons’ specification to insure the required network availability level. Nonius offers hospitality technology solutions for Internet Access & Network Management, IPTV & Headend, Casting, Digital Signage, Telephony/VOIP, Mobile Check-in and Digital Key, Tablet registration and signature & Marketing tools. With 10 subsidiaries in the EMEA and the Americas combined with an extensive service partners network, Nonius serves more than 320,000 hotel rooms worldwide. Nonius is a proud industry member of Hospitality Technology Next Generation (HTNG) and is certified according to ISO 9001.